Privacy Policy
F10roar Labs Private Limited operates the portal in India, which offers fantasy games through the web-portal FINAL10.in mobile application(s) (collectively referred to as the “Portal”) (F10roar Labs Private Limited referred to herein as “FINAL10” or “we” or “us” “our”).
Any person utilizing the Portal (“User” or “you” or “your“) or any of its features including participation in the various contests, games (including fantasy games (“Game“) (” Services “) being conducted on the Portal) shall be bound by this Privacy Policy.
FINAL10 respects the privacy of its Users and is committed to protect it in all respects. With a view to offer an enriching and holistic internet experience to its Users, FINAL10 offers a vast repository of Services. Kindly take time to read the ‘About Us’ section to know more about FINAL10. Most of the Services are offered for free but you may need registration to participate in FINAL10’s online games. The information about the User is collected by FINAL10 as (i) information supplied by Users and (ii) information automatically tracked during User’s navigation on FINAL10.
Before you submit any information to the Portal, please read this Privacy Policy for an explanation of how we will treat your personal information. By using any part of the Portal, you consent to the collection, use, disclosure and transfer of your personal information for the purposes outlined in this Privacy Policy and to the collection, processing and maintenance of this information. If you do not agree to this Privacy Policy, please do not use the Portal. Your use of any part of the Portal indicates your acceptance of this Privacy Policy and of the collection, use and disclosure of your personal information in accordance with this Privacy Policy. While you have the option not to provide us with certain information, withdraw your consent to collect certain information, request temporary suspension of collection of information or request deletion of information collected, kindly note that in such an event you may not be able to take full advantage of the entire scope of features and services offered to you and we reserve the right not to provide you with our services.
Registration
(E) In order to avail any of the FINAL10 Services on any of the FINAL10 Platform Services, the Users would be required to provide certain information for the registration process namely:
- 1. Username
- 2. Password
- 3. Email address
- 4. Date of birth
In addition to the above information, the Company would also require the User to submit information regarding the Users Vocation, Profession, Employment and Work Status.
In the course of providing the User with access to the FINAL10 Services, and in order to provide the User an access to the features offered through the Portal and to verify the User’s identity, the User may be required to furnish additional information, including but not limited to the User’s Permanent Account Number.
In the course of availing the FINAL10 Services, Users may invite other existing Users or other users (hereinafter referred to as “Invited Users”) to participate in any of the FINAL10 Services by providing the email address of such users to the Company. The Company thereafter, shall be at liberty to use and may use such information to contact the Invited User and invite such user to register with the Company at the FINAL10 Platform (if such Invited User is not an existing User) and have access to participate and utilize the FINAL10 Service in relation to which such person was invited by the User. The availing or utilization of any of the FINAL10 Service by the Invited User shall be subject to the terms of this Privacy Policy and the Terms and Conditions for the use of the FINAL10 Platform. The User hereby represents that the Invited Users have consented and agreed to such disclosure to and use of their email address by the Company.
All required information is specific and based on the kind of FINAL10 Service the User wishes to participate in or access, and will be utilized for the purpose of providing services, including but not limited to the FINAL10 Services requested by the User. The Company may also share such information with affiliates and third parties in limited circumstances, including for the purpose of providing services requested by the User; for promotion, marketing and advertising; complying with legal process; preventing fraud or imminent harm; and ensuring the security of its network and services.
Personal Information:
Personal Information is defined as information that can be used to identify the User and may include details such as the User’s name, age, gender, contact information, products and services the User is interested in or require more information about. Insofar as sensitive personal information is concerned, it will carry the meaning as may be defined by applicable laws from time to time. The following is the manner in which the Company collect, use, share and retain personal information:
Collection- The User agrees that the Portals may collect such personal information, whenever relevant, to help providing the User with information and to complete any transaction or provide any services to the User have requested or authorized. The User also consent to the collection of certain personal information in the course of the User applying and accessing any of the services provided by the Company.
In certain instances, the Company may also collect Sensitive Personal Information (hereinafter referred to as “SPI”) from the User on the Portal. SPI means such personal information which consists of information relating to the User’s physical, physiological and mental health condition; medical records and history; biometric information, sexual orientation and financial information, such as information regarding the payment instrument/modes used by the User to make such payments, which may include cardholder name, credit/debit card number (in encrypted form) with expiration date, banking details, wallet details etc. This information is presented to the User at the time of making a payment to enable the User to complete the payment expeditiously. Except for any financial information that the User chooses to provide while making payment for any FINAL10 Services on the Portal, the Company does not collect any other SPI in the course of providing the FINAL10 Services.
Non-Personal Information:
Non-personal information is defined as any data that does not personally identify the User and may include unique system or hardware identifiers, system or application software, and peripherals. Any non-personal information, which when clubbed with personal information becomes personal information, shall be treated as personal information.
The following is the manner in which the Company collect, use, share and retain non-personal information:
Collection – The User agrees that the Portal may collect diagnostic, technical and usage related information for the usage purposes described below. By using the Portals, the User hereby expressly agree and grant consent to the collection, use and storage of this information by the Company.
Usage – The abovementioned information is gathered periodically to provide and improve the FINAL10 Platform and FINAL10 Services therein, facilitate the provision of software updates, product support, analysing user behaviour on the FINAL10 Platform and for the provision of other services to the User (if any) and to verify compliance with the terms of this Privacy Policy. As non- personal information does not personally identify the User, the Company may use and disclose non-personal information at its discretion, subject to applicable laws.
Sharing – To enable the third party developers to improve their software, hardware and services designed for use with the Portal, the Company may also provide any such third party developer with a subset of diagnostic information that is relevant to that developer’s software, hardware and/or services, as long as the diagnostic information is in a form that does not personally identify the User. The Company may also share information as provided by the User and data concerning usage of the FINAL10 Services with third party service providers engaged by the Company, for the purpose of data analytics or other similar purposes, for the purpose of storage, improving the services on the FINAL10 Platform. The Company also reserves the right to share, disclose and transfer information collected hereunder with its own affiliates. The Company may share any information as provided by the User and data concerning usage of the FINAL10 Services with its commercial partners for the purpose of facilitating user engagement, for marketing and promotional purposes and other related purposes. In the event the Company sells or transfers all or a portion of its business assets, consumer information may be one of the business assets that are shared, disclosed or transferred as part of the transaction. The User hereby expressly grant consent and permission to the Company for disclosure and transfer of information to such third parties.
Retention – The information so collected shall be retained only for a limited duration necessary to fulfill the purposes outlined herein unless a longer retention period is required or permitted by law and only for the purposes defined above. Once the purpose is achieved, all information is deleted in a safe and secure mode.
Use of Cookies:
To improve the effectiveness and usability of the Portal for our Users, we use “cookies”, or such similar electronic tools to collect information to assign each visitor a unique random number as a User Identification (User ID) to understand the User’s individual interests using the identified computer. Unless the User voluntarily identifies himself/herself (e.g., through registration), FINAL10 has no way of knowing who the User is, even if we assign a cookie to the User’s computer. The only personal information a cookie can contain is information supplied by the User. A cookie cannot read data off the User’s hard drive. FINAL10’s advertisers may also assign their own cookies to the User’s browser (if the User clicks on their ad banners), a process that FINAL10 does not control.
FINAL10’s web servers automatically collect limited information about User’s computer’s connection to the Internet, including User’s IP address, when the User visits the Portal. (User’s IP address is a number that lets computers attached to the Internet know where to send data to the User — such as the web pages viewed by the User). The User’s IP address does not identify the User personally. FINAL10 uses this information to deliver its web pages to Users upon request, to tailor its Portal to the interests of its users, to measure traffic within the Portal and let advertisers know the geographic locations from where FINAL10’s visitors come.
Links:
FINAL10 also includes links to other websites. Such websites are governed by their respective privacy policies, which are beyond FINAL10’s control. Once the User leaves FINAL10’s servers (the User can tell where he/she is by checking the URL in the location bar on the User’s browser), use of any information provided by the User is governed by the privacy policy of the operator of the site which the User is visiting. That policy may differ from FINAL10’s own. If the User can’t find the privacy policy of any of these sites via a link from the site’s homepage, the User may contact the site directly for more information. FINAL10 is not responsible for the privacy practices or the content of such websites.
Security Procedures:
All information gathered on the Portal is securely stored within controlled database of the Company. The database is stored on servers secured behind a firewall; access to such servers being password-protected and strictly limited based on need-to-know basis. The User though understands and agrees that security risk cannot be completely eliminated while using the internet. The User accepts the inherent security implications of providing information over the internet and agree not to hold the Company responsible for any breach of security or the disclosure of Personal Information unless the Company is adjudged as being grossly and willfully negligent by a judicial authority of competent jurisdiction.
Advertising:
When FINAL10 presents information to it is online advertisers — to help them understand our audience and confirm the value of advertising on the Portal — it is usually in the form of aggregated statistics on traffic to various pages within our site. When you register with FINAL10, we contact you from time to time about updating your content to provide features which we believe may benefit you.
Several deceptive emails, websites, blogs etc. claiming to be from or associated with FINAL10 may or are circulating on the Internet. These emails, websites, blogs etc. often include our logo, photos, links, content or other information. Some emails, websites, blogs etc. call the user requesting the user to provide login name, password etc. or inform the user that the user has won a prize/ gift or provide a method to commit illegal/ unauthorized act or deed or request detailed personal information or a payment of some kind. The sources and contents of these emails, websites, blogs etc. and accompanying materials are in no way associated with FINAL10. For your own protection, we strongly recommend not responding to such emails or using these websites, blogs etc. We may use the information provided by you to FINAL10, including your email address or phone number, to contact you about the Services availed by you or to inform you of our updated Services if any.
Modifications and Amends in the Privacy Policy:
The Company reserves the right to modify the Privacy Policy at any time in its sole discretion and to reflect changes to the FINAL10 Services, for any changes in the law or for any reason whatsoever, with or without any notification to the User. The Company is under no obligation to notify the implementation of the modifications to this Privacy Policy or FINAL10 Services. Every time the User access any of the FINAL10 Services, it will be the User’s responsibility to review the Privacy Policy. The User will be deemed to have accepted the Privacy Policy, as amended, if the User continues to access the FINAL10 Platform after the Policy is modified. If the User does not agree to the changes, the User must discontinue accessing the FINAL10 Platforms as well as the FINAL10 Services,
including cancelling any paid services. Discontinuing use of the FINAL10 Services will not affect the applicability of the Privacy Policy to the Users prior access to and uses of the FINAL10 Services.
Notwithstanding anything contained in this Privacy Policy or elsewhere, the Company shall be under no liability whatsoever in case of occurrence of a force majeure event, including in case of non-availability of any portion of the FINAL10 Services occasioned by any ‘Act of God’, war, disease, revolution, riot, civil commotion, strike, lockout, flood, fire, failure of any public utility, man-made disaster, infrastructure failure, technology outages, failure of technology integration of partners or any other cause whatsoever, beyond the control of RIL. Further, in case of a force majeure event, the Company shall not be liable for any breach of security or loss of Personal Information or any content uploaded by the User to the Portals for accessing the FINAL10 Services.
Conditions of Use:
Final10 does not warrant that this portal, it’s servers, or email sent by us or on our behalf are virus free. Final10 will not be liable for any damages of any kind arising from the use of this portal, including, but not limited to compensatory, direct, indirect, incidental, punitive, special and consequential damages, loss of data, goodwill, business opportunity, income or profit, loss of or damage to property and claims of third parties. in no event will Final10 be liable for any damages whatsoever in an amount in excess of an amount of INR 100.
Retention of Data
The User’s personal information may be retained and may continue to be used until:
The relevant purposes for the use of the User’s information described in this Privacy Policy are no longer applicable; and
The Company is no longer required by applicable law, regulations, contractual obligations or legitimate business purposes to retain the User’s personal information and the retention of the User’s personal information is not required for the establishment, exercise or defence of any legal claim.
User Account and Data Deletion:
Users are entitled to request FINAL10 to delete their User accounts and their personal information by sending an email with their written request to support@final10.in We will do our best to respond promptly and in any event within one month of the following:
Our receipt of your written request; or
Our receipt of any further information we may ask you to provide to enable us to comply with your request, whichever is later.
As an alternative to account deletion, by writing to support@final10.in, you also have the option to request either:
The suspension of your account, after which you will not be able to play paid contests on your User account but will continue to have access to other parts of the Portal; or
Temporary deactivation of your account, where you will no longer be able to log into the Portal but which allows you to request reactivation of your account with all your account data.
If you proceed with permanent deactivation of your account, you will lose access to the Portal and the Services, including any User data and personal information associated with your account. Users may request for account restoration within six (6) months from the date of notification of account deletion by FINAL10 by writing to support@final10.in When you request deletion of your data, we follow a deletion process that ensures that your data is safely and completely removed from our servers or retained only in anonymised form. We try to ensure that our services protect information from accidental or malicious deletion. Because of this, there may be delays between when you request deletion and when copies are deleted from our active and backup systems.
Applicable Law and Jurisdiction:
By visiting this Portal, the User agree that the laws of the Republic of INDIA without regard to its conflict of laws principles, govern this Privacy Policy and any dispute arising in respect hereof shall be subject to and governed by the dispute resolution process set out in the Terms and Conditions.
Updating Information:
The Company strives hard to keep its records updated and accurate with the latest information about its Users. The User hereby warrants to promptly update the information and simultaneously notify the Company if there are any changes, updates or modifications to the User’s information. The User shall be responsible to ensure that the information or data that the User provide from time to time is and shall be correct, current and updated and the User have all the rights, permissions and consents to provide such information or data. Further, the User may also review, update or modify its information and user preferences by logging into the User’s Profile page on the FINAL10 Platform. The User may note that deletion of certain information or withdrawal of consent may lead to cancellation of the access to or the access to certain features and services available on the FINAL10 Platform.
Additionally, the Company may not be able to process the User’s request of correction, updating or deletion, in case the same is not supported by valid documents or data retention is required by the applicable law or law enforcement requests or under any judicial proceedings or it is extremely difficult to implement (such as requests related to backup copies or if a new system is required to process the request or change of technical design) or risks the privacy of other users.
Queries and Complaints:
The Company is committed to protect the User’s personal information collected and processed by it and looks forward to continued support from the Users for the same. In case of any feedback or concern regarding protection of the User’s personal information, or any privacy related feedback or concerns the User may contact customer support team at support@final10.in